Tackling Challenges in the Engagement of Citizens with Smart City Initiatives
Smart City (SC) initiatives offer best possible outcomes to citizens and other stakeholders when those people are involved centrally in all stages of the project. However, undertaking design processes that facilitate citizen engagement often involves prohibitive challenges in cost, design and deployment mechanisms, particularly for small cities that have limited resources. We report on a project carried out in Cork City, a small city in Ireland, where a method inspired by crowdsourcing was used to involve local participants in decisions regarding smart city infrastructure. Academics, local government, volunteers and civil organisations came together to collaboratively design and carry out a study to represent local interests around the deployment of smart city infrastructure. Our project demonstrates a new way of translating crowdsourcing for use in government problem-solving. It was comparatively inexpensive, creative in design, and flexible but collaborative in deployment, resulting in high volume of reliable data for project prioritisation and implementation.
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