Gaining methodological insights from the user experience and usability study of an interactive HbbTV application

Abstract

We present a novel approach for the user experience and usability methodology procedure evaluation, shown in an example of the user experience and usability study of an interactive HbbTV application. A special questionnaire, partly based on the NASA TLX standard test is presented. The concept has been successfully implemented in several field trials of the SEE TV-WEB project and very positive feedback was gained. 

Downloads

Download data is not yet available.

References

1. Lugmayr, A., Niiranen, S., & Kalli, S. (2004). Digital interactive TV and metadata: future broadcast multimedia. Springer.
2. Bachmayer, S., Lugmayr, A., & Kotsis, G. (2010). Convergence of collaborative web approaches and interactive TV program formats. International Journal of Web Information Systems, 6(1), 74-94.
3. Lowdermilk, Travis. User-Centered Design: A Developer's Guide to Building User-Friendly Applications. O'Reilly Media, Inc., 2013.
4. Albert, William, Thomas, Tullis. Measuring the user experience: collecting, analyzing, and presenting usability metrics. Elsevier, 2013.
5. the TV-WEB project - Tackling the ”Digital Divide” in SEE, http://www.see-tvweb.eu (last accessed on 4.7.2014)
6. Chorianopoulos, K. User Interface Design Principles for Interactive Television Applications. International Journal of Human-Computer Interaction, 24 (6), pp. 556 –573 (2008).
7. Guna, J., Stojmenova, E., Hauswirth, D., Winkler, R., Ninaus, M., Pogačnik, M. WEB on TV: designing the user experience. V: STOJMENOVA, Emilija (ur.), LUGMAYR, Artur (ur.). Proceedings of the 1st Workshop on Defining a European Research Agenda on Information Systems and Management in eMedia Industries, Bled, Slovenia, 9th-13th June 2013, (International series on information systems and management in creative emedia, ISSN 2341-5576, no. 2013/1). Tampere: IugYmedia, 2013, str. 5-7.
8. Stojmenova, E., Guna, J., Hauswirth, D., Winkler, R., Ninaus, M., Pogačnik, M. WEB on TV: cross-national user study for designing better user experience. V: LUGMAYR, Artur (ur.). Making sense of covering media. New York: Association for Computing Machinery, 2013, cop. 2007, str. 17-19.
9. ETSI Digital Video Broadcasting (DVB); Signalling and carriage of interactive applications and services in Hybrid broadcasting/broadband environments, ETSI TS 102 809 V1.1.1 (2010-01)
10. ETSI Hybrid Broadcast Broadband TV, ETSI TS 102 796 v1.2.1 (2012-11)
11. Hart, Sandra G. "NASA-task load index (NASA-TLX); 20 years later." Proceedings of the Human Factors and Ergonomics Society Annual Meeting. Vol. 50. No. 9. Sage Publications, 2006.
Published
2015-02-17
How to Cite
GUNA, Jože. Gaining methodological insights from the user experience and usability study of an interactive HbbTV application. International SERIES on Information Systems and Management in Creative eMedia (CreMedia), [S.l.], n. 2014/1, p. 24-28, feb. 2015. ISSN 2341-5576. Available at: <https://www.ambientmediaassociation.org/Journal/index.php/series/article/view/224>. Date accessed: 18 sep. 2021.

Keywords

TV; Internet; HbbTV; user study; user experience; user centered design; human-computer interaction; methodology;TV-WEB
Share |