Persona-Based Design for Personal Health Information Management Systems
AbstractThe field that represents the promotion of ICT for supporting, improving or enabling the health and healthcare systems, is widely known as e-health. Various studies (and ) have concluded that ehealth is effective in terms of: significant cost reductions for the patients and the health system, increased health service efficiency, increased technical quality and usability and increased user satisfaction. Numerous guidelines exist for supporting the user-interface designs of e-health systems for all the different types of users. However, relying solely on user interface design guidelines is not enough . One of the possible ways to provide for good usability and acceptance of an e-learning system is to involve the target users of the e-learning services throughout the entire design and development processes . The approach of design which actively involves users in the design and development process is known as a participatory or cooperative design . Participatory design is more effective when users are continuously involved throughout the development process â€“ from the conceptualization phases until the very end i.e. testing the new technology together with the users. However, this can be both time- and cost-consuming. In the situations where price and fast delivery are critical, researchers suggest using expert reviews  and . Expert usability reviews are based solely on the usability expertâ€™s extensive experience, mainly form usability testing. They are based on well-known and recognized usability guidelines and not on expertâ€™s self-invented ones. Expert reviews do not involve end-users. In order to make experts think like end users, Molich suggests persona- and scenario-based expert reviews . Persona- and scenario-based expert reviews help experts see the product or system from the perspective of the real users and the context of usage. Persona-based usability expert review takes into consideration the type of the end-user who is interacting with the system or the product. This type of usability expert reviews consider end-users familiarity of the terminology, information architecture, navigation system and the graphical user interface design of the system end-users interact with.
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How to Cite
STOJMENOVA, Emilija et al. Persona-Based Design for Personal Health Information Management Systems. International SERIES on Information Systems and Management in Creative eMedia (CreMedia), [S.l.], n. 2013/1, p. 11-13, aug. 2013. ISSN 2341-5576. Available at: <https://www.ambientmediaassociation.org/Journal/index.php/series/article/view/82>. Date accessed: 27 feb. 2024.
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